Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support.

The types of information we may collect include:

• Personal information such as name, email address, and contact details
• Account information including username and password
• Usage data and analytics information
• Device information and technical data
• Communication preferences and feedback

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services. Specifically, we use your information to:

• Provide and deliver the services you request
• Process transactions and send related information
• Send technical notices, updates, and support messages
• Respond to your comments, questions, and customer service requests
• Monitor and analyze trends, usage, and activities
• Personalize and improve our services

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy.

We may share your information in the following circumstances:

• With service providers who assist us in operating our platform
• To comply with legal obligations or respond to legal requests
• To protect our rights, property, or safety, or that of our users
• In connection with a merger, acquisition, or sale of assets

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access and receive a copy of your personal information
• The right to rectify or update your personal information
• The right to delete your personal information
• The right to restrict or object to processing of your personal information
• The right to data portability

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your use of our services.

You can control cookies through your browser settings and other tools, but disabling cookies may affect the functionality of our services.

8. Third-Party Services

Our services may contain links to third-party websites or services. This privacy policy does not apply to third-party websites or services, and we are not responsible for their privacy practices.

9. Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at team@thirdbrainlabs.ai